Terms of Service

By using our website, you agree to:

• Provide accurate, current, and complete information when creating an account or making a purchase
• Maintain the security of your account credentials
• Use the website only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to any part of the website or systems
• Not use the website in any way that could damage, disable, or impair our services

We reserve the right to terminate or suspend your access to the website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

We strive to provide accurate product descriptions and pricing. However:

• Product images are for illustrative purposes and actual products may vary slightly
• We do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free
• Prices are subject to change without notice
• We reserve the right to limit quantities of any products or services we offer
• We reserve the right to refuse or cancel any order for any reason

If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel orders placed for that product.

Placing an Order: When you place an order, you are making an offer to purchase products from us. We reserve the right to accept or decline your order for any reason.

Payment: All payments must be received before we dispatch your order. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

Order Confirmation: You will receive an email confirmation once your order has been successfully placed. This does not mean your order has been accepted - acceptance occurs when we ship your order.

Pricing Errors: If we discover a pricing error after you've placed an order, we will contact you to inform you of the correct price and give you the option to proceed or cancel.

Shipping: We offer free worldwide shipping on all orders. Delivery typically takes 7-12 business days, depending on your location.

Tracking: You will receive a tracking number via email once your order has shipped.

Delivery Issues: We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping addresses provided by you.

Risk of Loss: All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for items pass to you upon our delivery to the carrier.

30-Day Money-Back Guarantee: We stand behind our products. If you're not completely satisfied, you may return your purchase within 30 days of delivery for a full refund.

Return Conditions:

• Items must be unused and in their original condition
• Items must be in the original packaging
• You must provide proof of purchase

Return Process: Contact our customer support team to initiate a return. We will provide you with return instructions and a return authorization number.

Refund Timeline: Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Non-Returnable Items: Certain items may not be eligible for return due to hygiene or safety reasons.

Our products are sold "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that:

• Products will meet your specific requirements or expectations
• Products will be uninterrupted, timely, secure, or error-free
• Results obtained from using products will be accurate or reliable

However, we stand behind our 30-day money-back guarantee. If you're not satisfied with your purchase, you may return it for a full refund as described in our Returns & Refunds policy.

To the maximum extent permitted by law, Relievva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Loss of use or damage to property
• Personal injury or property damage
• Business interruption

Our total liability to you for any claims arising from your use of our website or products shall not exceed the amount you paid for the product that is the subject of the claim.

All content on this website, including text, graphics, logos, images, and software, is the property of Relievva or its content suppliers and is protected by copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without our written permission
• Use our trademarks, logos, or brand names without authorization
• Create derivative works based on our content
• Use automated systems to access or collect data from our website

If you submit reviews, comments, or other content to our website:

• You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content
• You represent that you own or have permission to use the content you submit
• Your content must not be illegal, offensive, defamatory, or infringe on third-party rights
• We reserve the right to remove any content that violates these terms or is otherwise objectionable

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy.

Please review our Privacy Policy to understand our practices regarding your data.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these Terms or your use of our services should first be resolved through good-faith negotiations. If negotiations fail, disputes will be resolved through binding arbitration or in the courts of our jurisdiction.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Terms on our website
• Notify you of significant changes via email or website notification

Your continued use of our website after any changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using our website.